Car Rental Iceland FAQ
Have some questions before you book a rental car for your Iceland Holiday? Here are the questions we get asked most frequently, if you do not find the question/answer you are looking for please feel free to contact us.
What insurance is included?
Is my mileage restricted?
Where do I go to pick up the car, once booked?
What happens if my flight is delayed?
I have decided I want a bigger car. What do I do now?
What happens if the car breaks down?
Does the credit card holder have to be the driver?
What documents do I need for when I collect the car?
How old do I have to be to hire a car?
Can I return the car outside of opening hours?
Can I pre-book child seats on this website?
When do I pay for the car?
If I book a car on the website, how will I know that you have received my details?
What insurance is included?
Compulsory insurance is included in your quote. This includes Third Party Liability, Collision Damage Waiver (Damage to the rental car with an excess) and Theft Protection (with an excess). You have the option of purchasing further insurance when you collect the car.
Is my mileage restricted?
There is an unlimited mileage allowance.
Where do I go to pick up the car, once booked?
You can choose if you want an airport pickup in Reykjavik or Keflavik or at Procar headquarters in Reykjavik
What happens if my flight is delayed?
We will meet all scheduled flights, even if delayed, if you have pre-booked.
I have decided I want a bigger car. What do I do now?
You can upgrade your car when you arrive at the car rental desk. We will gladly upgrade your car for you, pending availability.
What happens if the car breaks down?
In the unusual event of a breakdown, you have 24 hour breakdown assistance. The number to call is in the car and on the car rental agreements form.
Does the credit card holder have to be the driver?
No, but the credit card holder does have to be present.
What documents do I need for when I collect the car?
You will need a current, valid driver’s licence, which you will have held for at least two years. Travellers from overseas will need a licence issued in their country of residence along with an English translation (where appropriate). Some form of picture Identity is required, e.g. Passport, ID card etc. A valid credit card is also required.
How old do I have to be to hire a car?
The minimum age is 21 years to rent a car in Iceland. Further age restrictions apply for certain vehicles.
Can I return the car outside of opening hours?
Please call our reservations department +354 551 7000 if you want to arrange to drop back your car outside of the office opening hours. We will do our best to facilitate you.
Can I pre-book child seats on this website?
Yes, you can pre-book child seats and child booster seats on step 2 of the online booking process.
When do I pay for the car?
We will confirm the booking request via email within 24 hours. Your credit card will not be charged unless the vehicle is availible for the requested period.
If I book a car on the site, how will I know that you have received my details?
You will receive a confirmation email from our reservations department.
